Backup & Explore Your Zendesk Data

Automated backups for Zendesk Support and Help Center. Tickets, users, macros, and articles all captured.

Sound familiar?

Zendesk's built-in export is limited in scope and doesn't include full ticket metadata.

Accidentally deleted or modified articles affect your entire customer-facing knowledge base.

Support configuration (macros, triggers, automations) can't be easily backed up.

There's no built-in way to restore data between Zendesk instances.

A complete copy of your Zendesk data, stored securely and ready to restore.

All tickets with comments, assignees, and custom fields.

Agent and end-user records with organization data.

Help center articles, sections, and categories.

Support macros and trigger configurations.

Team groups and custom view definitions.

These limitations are due to Zendesk's API, not Stora.

Zendesk Talk call recordings are not accessible via the API.

Live chat transcripts require a separate Chat API.

Custom analytics and report configurations.

Yes. Help center articles, sections, and categories are all backed up.

Stora uses Zendesk's incremental export API for efficient backup of large ticket volumes.

Yes. Stora works with all Zendesk Support plans. Rate limits vary by plan tier.

14-day free trial. No credit card required.