Backup & Explore Your Help Scout Data

Automated backups for Help Scout mailboxes and conversations. Full email threads with notes and customer data preserved.

Sound familiar?

No comprehensive export

Help Scout has no built-in feature to export all mailbox conversations at once.

Customer profiles are incomplete

Exporting customer data doesn't include conversation history or custom fields.

Thread context is lost

Individual message exports miss internal notes, tags, and workflow context.

No disaster recovery

Accidentally deleted conversations or customers can't be recovered.

What We Backup

A complete copy of your Help Scout data, stored securely and ready to restore.

Mailboxes

All mailbox configurations and folder structures.

Conversations

Email threads with all messages and internal notes.

Customers

Customer profiles with contact details and custom fields.

Tags

Conversation and customer tags.

Users

Team member details and assignments.

What We Can't Backup

These limitations are due to Help Scout's API, not Stora.

Saved Replies

Canned response templates and shortcuts.

Workflows

Automated workflow configurations.

Beacon Settings

Help widget configuration and customization.

Frequently Asked Questions

Yes. All mailboxes in your Help Scout account are backed up.
Yes. Full conversation threads including internal notes are captured.
Yes. Stora supports restoring individual conversations or bulk data.

Protect your Help Scout data today

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